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Privacy Policy

Last Updated: 10/8/26
1. Introduction
American Property Exchange Services, LLC (APX 1031) (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.APX1031.com (the “Site”), or interact with us in connection with our services.
By accessing or using this Site, you agree to the terms of this Privacy Policy.


2. Information We Collect
We may collect personal information in the following ways:
Information You Provide
When you submit information through our Site, use our website chat, schedule a call, subscribe to communications, or otherwise contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Company or entity name

  • Property or transaction-related information you choose to share

  • Any other information voluntarily provided

Automatically Collected Information
When you visit our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and time spent on the Site

  • Referring website or source

This information is used for analytics, advertising, security, and site optimization.


3. Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, and support marketing efforts.
This may include:

  • Meta (Facebook) Pixel, which helps us understand how visitors interact with our Site and allows us to deliver relevant advertising on Meta platforms

  • Website analytics tools to evaluate usage patterns and performance

These technologies may collect information about your interactions with the Site, including pages viewed and actions taken.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.


4. How We Use Your Information
We may use collected information to:

  • Respond to inquiries and provide requested services or information

  • Communicate regarding 1031 exchange services, updates, or educational content

  • Send marketing or informational emails (you may opt out at any time)

  • Manage leads and client relationships through our CRM

  • Improve our website, services, and advertising efforts

  • Maintain security and comply with legal or regulatory obligations

We do not sell personal information.


5. Email Communications
If you provide your email address, we may send communications through Mailchimp, including newsletters, updates, or service-related information. You may unsubscribe from marketing emails at any time using the link included in each email.
Administrative or transactional communications may still be sent when necessary.


6. Website Chat
Our website offers a chat feature provided by HubSpot, Inc. When you use the chat, the information you provide (such as your name, email address, phone number, and the content of your messages) is recorded and stored by HubSpot on our behalf so we can respond to your inquiry and follow up with you. HubSpot may use cookies to maintain your chat session. For more information, please review HubSpot's Privacy Policy at https://legal.hubspot.com/privacy-policy and Terms of Service at https://legal.hubspot.com/terms-of-service.


7. Sharing of Information
We may share personal information only as necessary and limited to:

  • Service providers who assist with website hosting, analytics, advertising, CRM systems, or email communications

  • Legal or regulatory authorities when required to comply with applicable laws

  • Situations necessary to protect the rights, property, or safety of the Company or others

All third-party providers are required to protect your information and use it only for authorized purposes.


8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.


9. Data Retention
We retain personal information collected through the Site, such as inquiries from visitors who do not become clients, for up to 24 months after our last contact with you, after which it is deleted. Information related to clients and 1031 exchange transactions is retained for as long as necessary to administer the exchange and to meet legal, tax, and regulatory recordkeeping requirements.


10. SMS / Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

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11. Do Not Track Signals

Our Site does not currently respond to 'Do Not Track' signals from browsers.


12. Clients Nationwide
While APX 1031 is based in California, we serve clients nationwide and handle personal information in accordance with applicable U.S. privacy laws and professional standards.


13. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.


14. Children’s Privacy
This Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


15. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated policy.


16. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
American Property Exchange Services, LLC (APX 1031)
Email: info@APX1031.com
Website: APX1031.com

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